The Modern Collective is a lifestyle brand designed to elevate everyday living. Our family includes Modern Scent, Modern Botanicals, The Modern Room, and The Modern Heiress—bringing together intentional self-care, home fragrance, modern living, and purposeful planning.

One Collective. Made for the way you live.

Not always. Because The Modern Collective includes multiple brands and product types, items may ship separately. Tracking information is sent by email as each shipment is processed and leaves its fulfillment location, so you may receive multiple tracking notifications for one order.

If tracking is missing, first check your spam or junk folder and confirm the email address used at checkout. If you still haven’t received tracking after your order has been marked as shipped, please contact us with your order number so we can assist.

We currently ship to customers within the United States and Canada. If you're located outside the U.S., please contact our support team to inquire about shipping options.

Shipping times vary depending on the brand and location. 

On average: In-stock items: 

• Processing 2-4 days
• Shipping 3-14 days

Yes! Once your order ships, you will receive a tracking number via email. You can use this to log into your account to view real-time updates and monitor your shipment’s progress.

Eligible items may be returned or exchanged within 30 days of delivery, provided they are unused, in their original condition, and include the original packaging.

For health and hygiene reasons, opened or used personal-care products are final sale. Furniture, select home goods, customized items, and final-sale merchandise may have additional restrictions or different return terms.

If your order arrives damaged, defective, or incorrect, contact us promptly with your order number and photos of the item and packaging.

Please review our Return & Refund Policy for complete eligibility, timeframes, and return instructions.

We’re sorry your order didn’t arrive as expected. Please contact us within 48 hours of delivery with your order number, photos of the damaged item, and photos of the original packaging.

Our team will review your claim and, once approved, work with you on the appropriate replacement, refund, or resolution based on the item and availability.

Please keep the item and all original packaging until your claim has been reviewed.

Absolutely! 

Our Modern Scent products are thoughtfully formulated with botanical and skin-conditioning ingredients, but every skin type is different. Some products contain essential oils, botanicals, clays, or other ingredients that may not be suitable for everyone.

If you have sensitive skin, we recommend reviewing the full ingredient list and patch testing before use. Discontinue use if irritation occurs. If you have known allergies, highly reactive skin, or an existing skin condition, consult your healthcare professional before use.

Our Modern Botanicals products are designed for their intended home and fragrance use when used according to the directions provided. Because each product is different, always review and follow the specific Safety + Care instructions on the product label or product page.

Use products only as directed, keep them out of reach of children and pets, and use fragranced products in a well-ventilated space. If you or someone in your household is sensitive to fragrance, discontinue use if irritation or discomfort occurs.

Yes. The Modern Collective offers curated Ritual Sets and bundles across select collections, making it easy to gift a complete experience or enjoy more of your favorites together.

We also welcome wholesale and bulk-order inquiries from select retailers, businesses, events, and gifting partners. Availability, minimums, pricing, and customization options may vary.

For wholesale or large gifting orders, please contact us directly for more information.

Yes. The Modern Room offers personalized home styling and design assistance to help you create a space that feels cohesive, functional, and uniquely yours.

Services may include furniture and décor selection, room styling, space planning, and curated product recommendations using pieces from The Modern Room collection.

For larger projects or personalized assistance, contact us to discuss your space, vision, and available service options.

Create your space. Make it yours.