Privacy Policy

Last updated: October 2026

The Modern Collective operates this store and website, including the brands and collections offered through The Modern Room, Modern Scents, Modern Botanicals, and The Modern Heiress, together with all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated shopping experience.

The Modern Collective is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

By accessing or using any of the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect or Process

“Personal information” means information that identifies or can reasonably be linked to you. It does not include anonymized or de-identified data.

We may collect the following categories of personal information depending on how you interact with the Services and as permitted by law:

• Contact details — such as your name, billing address, shipping address, email address, and phone number

• Financial information — such as payment card details and transaction confirmations

• Account information — such as your username, password, account settings, and preferences

• Transaction information — such as products viewed, purchased, returned, exchanged, or added to your cart

• Communications — such as customer service requests, questions, feedback, and other communications with us

• Device information — such as your IP address, browser type, device type, and device identifiers

• Usage information — such as information about how you interact with, browse, and navigate the Services

Personal Information Sources

We may collect personal information from:

• You directly

• Automatically through cookies and similar technologies

• Shopify and service providers acting on our behalf

• Fulfillment and supplier partners when necessary to process or service an order

• Business partners and other third parties, as permitted by law

How We Use Your Personal Information

We may use your personal information to:

• Provide, operate, maintain, and improve the Services

• Process payments and fulfill, deliver, and manage orders

• Coordinate order fulfillment with applicable suppliers and fulfillment partners

• Process returns, refunds, and customer service requests

• Create and manage customer accounts

• Personalize your shopping experience

• Send marketing and promotional communications, where permitted

• Measure and improve our marketing and advertising

• Prevent fraud, misuse, and other potentially harmful or illegal activity

• Maintain the security of our website, customers, and business

• Communicate with you regarding your purchases, account, or inquiries

• Comply with applicable legal and regulatory obligations

How We Disclose Personal Information

We may disclose personal information:

• To Shopify and service providers that assist with payment processing, website hosting, order fulfillment, shipping, analytics, customer service, marketing, and other business operations

• To suppliers and fulfillment partners when necessary to process, ship, deliver, return, replace, or otherwise service your order

• To marketing and advertising partners for targeted advertising, subject to applicable law and your privacy rights

• When you direct us or consent to the disclosure

• Between brands or business operations managed under The Modern Collective when necessary to provide the Services

• In connection with a merger, acquisition, financing, sale of assets, restructuring, or other business transaction

• When required to comply with applicable laws, regulations, court orders, legal processes, or government requests

• When necessary to protect the rights, property, safety, and security of The Modern Collective, our customers, or others

Depending on where you live, you may have the right to opt out of certain targeted advertising or the “sale” or “sharing” of personal information.

You may contact us to exercise applicable privacy rights or use privacy controls made available through Shopify.

Relationship with Shopify

The Services are hosted and powered by Shopify.

Shopify processes personal information in connection with providing and improving the Services and may process your information in jurisdictions outside of where you live.

Shopify may act as an independent controller for certain uses of personal information.

For additional information about Shopify's privacy practices, please review the Shopify Consumer Privacy Policy through Shopify's Privacy Portal.

Third-Party Websites and Services

The Services may contain links to websites, applications, platforms, or services operated by third parties.

The Modern Collective is not responsible for the privacy, security, or data practices of third-party websites or services. We encourage you to review the applicable privacy policies before providing personal information to third parties.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority applicable in their jurisdiction.

As of the effective date of this Privacy Policy, we do not knowingly “sell” or “share” the personal information of individuals under 16 years of age as those terms may be defined under applicable privacy laws.

Security and Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission over the internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to provide the Services, maintain business and transaction records, fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce our agreements and policies.

Your Rights and Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to:

• Access or obtain information about personal information we maintain about you

• Request deletion of your personal information

• Request correction of inaccurate personal information

• Request a portable copy of certain personal information

• Opt out of certain targeted advertising

• Opt out of the “sale” or “sharing” of personal information where applicable

• Withdraw consent where processing is based on consent

• Appeal certain decisions regarding a privacy request where applicable

We will not discriminate against you for exercising privacy rights provided by applicable law.

We honor Global Privacy Control (GPC) signals where required by applicable law.

We may need to verify your identity before processing certain privacy requests.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember your preferences, understand how customers interact with the Services, improve website performance, and support advertising and marketing activities.

Depending on your location, you may be able to manage certain cookie and privacy preferences through the controls provided on our website or through your browser.

International Transfers

Your personal information may be transferred to, stored in, or processed in countries outside of the country where you live.

Where required by applicable law, we rely on recognized safeguards for international transfers, which may include contractual protections such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, brands, Services, technology, legal requirements, or privacy practices.

When we update this Privacy Policy, we will post the revised version and update the “Last updated” date above.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact:

The Modern Collective
Email: care@shopthemoderncollective.com

For purposes of applicable data protection laws, The Modern Collective is the data controller of your personal information, unless otherwise stated or required by applicable law.

The Modern Collective
The Modern Room · Modern Scents · Modern Botanicals · The Modern Heiress